SHIPPING & RETURNS
Shipping
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Orders are processed within 1–3 business days.
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Standard delivery takes 5–7 business days, depending on location.
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Express shipping options are available at checkout.
Returns
We want you to love your Veloura jewelry. If you are not completely satisfied, you may return your item within 14 days of delivery for an exchange or refund, provided it is unused, in original packaging, and accompanied by proof of purchase.
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Custom or personalized pieces are non-refundable.
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Return shipping costs are the responsibility of the customer unless the item is faulty or damaged upon arrival.
To begin a return, please contact us at velourajewelries@gmail.com.
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